TRUST & SECURITY
Your data security is our priority
At BatStick, we understand that government agencies handle sensitive citizen data. That's why we've built security and compliance into every layer of our platform.
Security Features
End-to-End Encryption
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Your information is protected at every step.
Role-Based Access Control
Granular permissions ensure that users only access the data they need. Audit logs track all system activity.
Regular Security Audits
We conduct quarterly penetration testing and security audits by independent third parties.
Secure Cloud Infrastructure
BatStick runs on enterprise-grade cloud infrastructure with 99.9% uptime SLA, automated backups, and disaster recovery.
Compliance Ready
We help government agencies meet compliance requirements including NIST, CJIS, and state-specific regulations.
24/7 Monitoring
Our security team monitors systems around the clock to detect and respond to potential threats immediately.
Compliance & Certifications
SOC 2 Type II
BatStick is SOC 2 Type II certified, demonstrating our commitment to security, availability, and confidentiality.
NIST Framework
Our security controls align with NIST Cybersecurity Framework standards.
State & Local Requirements
We work with agencies to meet specific state and local data protection requirements.
Regular Updates
We maintain and update our security practices to stay ahead of emerging threats.
Data Privacy
BatStick is committed to protecting citizen privacy. We:
- Never sell or share customer data
- Process data only as instructed by our customers
- Maintain data residency within the United States
- Provide tools for data retention and deletion
- Comply with open records requests as directed by agencies
Questions about security?
Contact our security team at
security@batstick.org
